Parent Portal Enrollment and Help
Parent Portal
FREQUENTLY ASKED QUESTIONS
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What we are finding is some services, especially Yahoo and Yahoo based email platforms such as sbcglobal and att.net addresses, are prone to identifying our enrollment notification messages as SPAM. Be sure to look wherever your service puts spam messages for an email with the subject line “NEW CPS Parent Portal Account Activation…” from DONOTREPLY@clevelandtigers.com. As a preventative measure for future notifications, you might “White List” a-team@clevelandtigers.com so messages from this address can skip the spam filter.
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The student information system website for the Parent Portal is: Cleveland Public Schools, OK
Be sure to set a bookmark for this page for convenience.
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Not at all. Your enrollment in the program will not change unless it is requested or you no longer have a student enrolled. Even if you leave the district for awhile and then come back, as long as you let us know you are re-enrolling, your old username and password should still work!
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Assigning grades to completed work takes time. After an assignment is turned in it may take a day or three for the teacher to get the grade put into the system.
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Yes. (Unless its a flip-phone or it still has a physical, pull-out antenna on it.)
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YES! You can search for and download the “Campus Parent App” by Infinite Campus in the Apple App Store or Google Play Store.
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We are happy to say the answer to this is yes! You can use a Visa, Mastercard, Discover card or an E-Check to make a payment via the website or the app. There are fees associated with the transactions and you will see those at checkout. We are still currently adjusting fees as we try to get them as low as possible.
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No. One username and password should allow you to see all of your enrolled students regardless of grade level. If you don’t see one of your students when you log in, please let us know and we will work with you to correct the issue.
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The best thing to do to start with is to submit a work ticket describing your issue and providing us with enough information to look into the problem. Full names of both you and the student, as well as the student’s grade, would be a minimum amount of information we could start with. We may need to follow up with you as sometimes we can not fulfil requests without the appropriate paperwork.
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Yes and in some cases, No. Where the court has spoken, we will listen. If the non-custodial parent still has court protected rights to the student then the answer is Yes. If those rights have been fully revoked by the court for any reason or duration then the answer is no. We will require the court documents removing the parent’s rights for our records.
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Yes, however, there are things from the biological parent we will need in order to grant access. The marriage certificate doesn’t automatically grant access to all student records.
Support
If you have questions or need support after you have enrolled please submit a ticket.
Be sure to use the contact information we have on record for you.
If we can not verify your information we will not respond.

